Notice for charging refund service fee by China Eastern Airlines Customer Service Center
China Eastern Airlines Customer Service Center provides ticket upgrade service (except special ticket) for various channels of sales, by
charging an extra fee (3% domestic ticket,up to 200yuan or 5% international ticket up to 1000 yuan) when apply for refund after
charging change via Customer Service Center.
If a passenger/proxy implemented a violation or suspectedviolation of state laws and regulations (including but not limited to, use a credit
card to cash out, the behavior of the fraud), China Eastern airlines has the right to change channels of refund, extend the refund time
Notice is hereby given