About China Eastern
Introducing China Eastern Air Holding Company
Headquartered in Shanghai, China Eastern Air Holding Company (CEAH) is among China’s three major air transportation groups. As a result of consolidation and resource integration through the years, CEAH has evolved into an integrated service system focusing on the core business of civil passenger and cargo transportation, as well as a range of additional businesses including general aviation, aviation catering, import and export, financial futures, advertising media and industrial investment.
As the core of CEAH, China Eastern Airlines Co., Ltd. (CEA) became the first Chinese airlines to be listed on the New York, Hong Kong and Shanghai stock exchange in 1997. CEAH operates a fleet of over 510 aircraft, serves 80 million passengers globally every year and ranks in the top ten of many operating indexes including fleet size and passenger volume. As a member of the SkyTeam Alliance, CEA has, through connecting with the Alliance, built an air network starting from the Shanghai hub and reaching 1052 destinations in 177 countries and regions around the world.
In recent years, CEAH has embraced new development and been nominated for a string of awards, including the Five-Star Flight Safety Award by CAAC, Top 25 Most Innovative Chinese Companies and Top 10 in the Social Responsibility Ranking List by Fortune magazine China, and the Top 50 Most Valuable Chinese Brands by WPP. CEAH maintains a leading position in terms of return on net asset among central enterprises.
CEAH is engaged in transforming from a traditional air passenger carrier to a modern integrated air service provider, and is committed to developing itself into an outstanding enterprise that lives up to staff devotion, customers’ loyalty, shareholder satisfaction and public trust. CEAH will continuously bring wonderful experiences for global customers with delicate service.
Introducing China Eastern Airlines Corporation Limited
China Eastern Airlines Corporation Limited has its headquarter located in Shanghai. As one of the three major airlines in mainland China, it flies a fleet of more than 500 long-haul and short-haul aircraft with an average age of less than seven years, China Eastern serves nearly 80 million travelers annually and ranks among the world’s top 5 airlines in terms of passenger transportation volume. As an official member of SkyTeam, China Eastern has extended its flight network from Shanghai to 1064 cities in 178 countries via close cooperation with SkyTeam member airlines. Members of Eastern Miles can participate the mileage accumulate and redeem program, enjoy member benefits and use any one of the 564VIP lounges across the world within all 20 SkyTeam member airlines.
China Eastern has been striving to become a superexcellent aviation service integrator to win “staff devotion, customers’ loyalty, shareholders’ satisfaction and public trust”.
As the end of 2013, China Eastern has been rewarded the “Golden Ting Award” by China Capital Market Annual Conference 2013, been recognized as one of the 50 most valuable Chinese brands by WPP and been ranked among the top ten of FORTUNE China CSR Ranking 2013In the past three years, China Eastern gains more than 10 billion profits, which ranks among the top state-owned enterprises with respect to ROA and therefore been rewarded the “Golden Phoenix Award” by China Capital Market Annual Conference 2011.
With the concept of “World-class hospitality with Eastern charm”, China Eastern will create splendid travel experiences for global customers with an “accurate, delicate and precise” service quality.
Website：www.ceair.com ； Customer service line：+86（95530）