Location: Home >


About US

Eastern Miles is the frequent flyer program operated by China Eastern Airlines (CEA), aiming at creating more values to members.

As an Eastern Miles member, you can earn Eastern Miles points through taking CEA flights or partner airlines flights, staying at partner hotels, consuming via partner credit card, dining at partner restaurant, renting car, making reservation via partner hotel reservation network, enjoying telecom, health & leisure services and so on. Meanwhile, you can use the points in your account to redeem award ticket, class upgrade awards, excess luggage awards, gift awards and other invaluable rewarding.

On June 21, 2011,CEA officially join SkyTeam. Shared global route network, rich and diversified travel products, superior flight services will bring unprecedented travel experience to members.

Eastern Miles sincerely wishes you enjoy invaluable rewarding during your trip.

All those who are above 12-year-old can make an enrollment to be a member of Eastern Miles through the following way free of charge.All those who are between 2 and 11 can register as Flying Explorer via website of Eastern Miles.

1. To enroll online: to fill in forms on the website of Eastern Miles and make an application online. If you apply for Eastern Miles membership online, you will be awarded with 500 Eastern Miles points.
2. To enroll at a designated service network: to completely fill in forms at a designated service network of Eastern Miles and make an application;
3. To enroll by telephone: to call hotline of China Eastern Airlines service hotline +86-21-95530 and make an application;
4. To enroll through mailing: to mail the application form to Eastern Miles.Address: Post Box -001-08, Shanghai, China Postal Code: 200001


Password includes inquiry password and redeemable password.
Inquiry password only can be used to inquire account information. Initial password is the inquiry password at initial status. Initial password of the membership card is the last 6 digits of the registration ID document number, add “0” before any numbers less than 6 digits; for online registered members, the initial password is a digit set by the member. Members can call member service hotline or log onto Eastern Miles website to modify the inquiry password; if the member forgets the inquiry password, they can call member service hotline to reset.
To avoid inconvenience to point redemption, members should go to service office as soon as possible to set redeemable password; If members forget the redeemable password, please go to service office to reset it.


When members need to redeem flight awards for others, they could log on Eastern Miles website or go to service office to establish beneficiary list (maximum 10 individuals), and the list will be eligible for redemption 60 days after the establishment; Establishing beneficiary list for the first time or deleting beneficiaries is free of charge, while adding beneficiaries since the next day, 200 Eastern Miles points will be charged.

[Tiers of VIP ]
According to the difference on the amount of Elite Points, VIP membership of Eastern Miles can be divided into two tiers: Golden Card membership and Silver Card membership. The more frequent your flight times are, the higher your tier will be and the more preference you will enjoy. Member can be upgraded to VIP members with corresponding tier as far as they have accumulated the Elite Points or Elite Times required in successive 24 calendar months.
More explanation please call 95530 for enquiry .


World-wide Network